1 800 Holiday Inn Express (2024)

FAQs

Will Holiday Inn Express refund my money? ›

All Book Early and Save/Advanced Purchase reservations are final and require full prepayment for the entire stay at time of booking. Payment is non-refundable. No refunds if cancelled or changed.

Yes, you can book a Reward Night for someone else by making a booking via IHG's website or the IHG One Rewards App and then adding an additional name to the reservation.

Your member number is found on your Holiday Inn Club member card. If you are having trouble locating your member number, please contact member services at (407) 905-1100 or (877) 606-CLUB (2582)* so that we can assist you with your registration.

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Get a Reward Night at our 6,000+ hotels and resorts around the world, starting at just 5,000 points.

Many hotel stays are refundable as long as you cancel within at least 48 hours. But some aren't. If you leave without making any arrangements, the hotel will probably charge you for the full stay. Experts say hotels consider refund requests on a case-by-case basis.

You can cancel any time before the holiday starts but you'll probably have to pay a cancellation fee. The fees should be in the terms and conditions. They're likely to be higher if it's close to the departure date. Contact the company if you can't find your terms and conditions.

Most hotels in the US, for instance, don't seem to care if a couple check in to a booking made for a solo traveler and don't charge anything extra. Many don't even mind if you bring in three extra people, as long as the room is designed to accommodate that many people and you are good guests.

Yes, you can prepay a hotel room for someone else by booking it in your name and then providing the guest's details during the reservation process. This allows you to take care of the payment upfront, ensuring a hassle-free stay for the person you are booking the room for.

Most brands now have a single/double minimum rate so the extra person is no problem but as another person mentioned, they would not get a room key if not a registered guest. if you are on a single rate, most hotels would add a extra person charge.

InterContinental Hotels Group (IHG), marketed as IHG Hotels & Resorts, is a British multinational hospitality company headquartered in Windsor, Berkshire, England. It is listed on the London Stock Exchange and the New York Stock Exchange. It is also a constituent of the FTSE 100 Index.

Is it free to be an IHG member? ›

Member Enrollment: There is no fee to join IHG One Rewards. New Members may enroll in the Program by completing the required information on the Program website, through IHG branded hotels, the IHG One Rewards App or other channels authorized by IHG.

IHG Hotels & Resorts

Holiday Inn / Parent organization

If you have no plans to use your points for travel, we suggest converting them into cash through The Miles Market.

How to keep your IHG account active. Your IHG points expire 12 months after the last activity (earning or redeeming) on your account.

However, this is only on flexible room rates. Most people opt for the 'Advance Purchase' rate, which is less expensive but is not refundable. The Holiday Inn cancellation policy states that once your room is paid for, you will be unable to get a refund if you choose to cancel.

Hotels often insist on addressing any shortcomings during your stay because they are unwilling to lose the revenue from your room. If that doesn't work, or if you decide to check out early, you may get a full refund, a partial refund – or none at all.

Most hotels allow free cancellation if done 24-72 hours or more before arrival. As the arrival date approaches, the cancellation window gets smaller, and penalties apply. Cancelling within 24 hours of arrival or being a no-show often forfeits the entire stay and provides no refund.

If you paid for your holiday by credit or debit card, some travel insurers might ask you to make a claim with your card provider before making an insurance claim. Making a claim with your credit card provider could mean you get more of your money back.