How A Growing Ecommerce Shipper Found Supply Chain Support With Coyote (2024)

How A Growing Ecommerce Shipper Found Supply Chain Support With Coyote (1)

About Bootstrap Farmer

Bootstrap Farmer started true to its DIY name, selling products off the back porch of Founder and CEO Brad Youst’s brother.

Today, they sell indoor and outdoor gardening equipment, greenhouse kits, and other related products from a Shopify-enabled ecommerce platform. They currently operate one facility out of northeast Texas, which handles all the shipping, logistics and warehousing for their business.

Coyote Services They Rely On:
  • LTL shipping
  • API integration
  • Mobile warehousing solutions

Challenges and Results

Bootstrap Farmer’s Challenge:

Improving efficiency and reducing opportunities for human error in their growing business’s LTL shipping operations.

Results With Coyote:

Coyote’s knowledgeable LTL team and powerful API integration have helped Bootstrap Farmer streamline their shipping operations to one-click simplicity without sacrificing service.

"Coyote enables us to automate our workflows, which helps increase our speed and accuracy of moving loads.

The support we receivefrom our account managers means we get quick and complete resolutions to any issue that may arise, from the pre-shipment stage to post-delivery."

-Brad Youst, CEO and Founder, Bootstrap Farmer

Business Blossoms During the Pandemic

Even though they’ve been growing steadily since 2016, Bootstrap Farmer has seen sales really take off since March 2020.

“Our business has grown quite a lot in the past year,” Youst notes. “Especially in the ‘small farm and people wanting to grow their own food’ area, the pandemic has created a lot more interest in us.”

But like many ecommerce businesses that boomed during the pandemic, Bootstrap Farmer has found it difficult to keep up with customer demand and maintain a smoothly functioning supply chain.

“We face more challenges now with logistics. There’s increased demand but less supply, and it’s harder to get that supply.”

-Brad Youst, CEO and Founder, Bootstrap Farmer

Throughout these volatile times, Bootstrap Farmer has focused on remaining as flexible and agile as possible. As Youst puts it, they’ve been “been trying to adapt and reduce our delays and tighten up our supply chain to be more adaptive.”

Bootstrap Farmer and Coyote: A Match Made in Logistics Heaven

Bootstrap Farmer began working with Coyote in 2020 as their shipping needs and their supply chain challenges were both rapidly on the rise.

The combination of a team with years of experience navigating a complicated freight market and powerful logistics technology make working with Coyote a no-brainer.

How Coyote’s People Help Bootstrap Farmer

The Bootstrap team believe in letting people play to their strengths, both internally and externally

“We definitely try to leverage the people who are experts in areas we aren’t,” Youst says. “We aren’t shipping experts by any means, so we rely on our representatives at Coyote.”

Bootstrap Farmer leans on Coyote’s people— namely their dedicated rep Claire—to:

  • Procure all their LTL capacity
  • Connect them to mobile warehousing Flex Solutions during their seasonal crunches
  • Get on the phone and help them out whenever issues arise
How Coyote’s Technology Helps Bootstrap Farmer

Logistics technology is at its best when it lets you minimize opportunities for human error and save your team from expending unnecessary time and resources.

For Bootstrap Farmer, Coyote’s API integration does just that.

Bootstrap Farmer successfully integrate Coyote’s API with:

  • ShipStation ecommerce fulfillment platform
  • Their built-in-house warehouse management system
  • QuickBooks API

By doing this, they tap into Coyote’s LTL network for shipping solutions that get each order to their customers’ front doors quickly and completely.

“This integration saves us from having to book shipments by hand also prevents any kind of errors,” Youst explains. “We try to leave our people’s time for things they’re good at doing and not repetitive tasks.”

Advice for Growing Shippers From Bootstrap Farmer

Youst stresses the importance of understanding the volatility in the supply chain and the wider world at any given moment and keeping lines of communication open.

Bootstrap Farmer Creative Director Nick Burton preaches proactivity when it comes to logistics technology.

“As your successful business scales up, if you don’t get your integrations set up now when it’s slow, by the time you really need them and you’re running all out it’s going to be too late.”

–Nick Burton, Creative Director, Bootstrap Farmer


And above all, especially in challenging times like these, Youst and Burton believe in staying flexible, believing you have to be able to adapt and find alternative means for doing what you need to do.

Watch Bootstrap Farmer's Leaders Share Their Shipping Insights

Want to get tips on how to ship LTL freight straight from the mouths of the people doing it? Brad Youst and Nick Burton both participated in Coyote's 2021 Digital Summit with their dedicated rep Claire.

Get their insights on building a stable supply chain for their growing ecommerce business.

See How a Tech-Savvy Logistics Specialist Can Help You Grow Sustainably

Whether you want to follow in Bootstrap Farmer’s footsteps with API integration or take a more hands-on approach to your shipping through CoyoteGO®, our digital freight platform, we can help you out.

Our specialists understand what a growing business like yours needs to ship efficiently and affordably. Talk to us today to find out what we can do for you — from truckload and LTL to intermodal freight, mobile storage solutions and more.

Talk to an LTL Specialist

How A Growing Ecommerce Shipper Found Supply Chain Support With Coyote (2024)

FAQs

What is the role of e-commerce in supply chain management? ›

It helps businesses to coordinate their fulfillment tasks, from order collection to service availability. A dedicated order management system (OMS) can assist businesses by simplifying the order lifecycle, providing automated capabilities and generating real-time insights.

How could a grocery retailer use inventory to increase the responsiveness of the company's supply chain? ›

1) A grocery store can be more responsive in the eyes of its customers if it offers a wider variety of Stock Keeping Units and/or maintains a greater quantity of each Stock Keeping Unit. A greater quantity of each Stock Keeping Unit is problematic for highly perishable items like produce, meat, fish, etc.

What is the structure of supply chain management in e commerce? ›

The ecommerce supply chain is made up of a series of logistics processes, including the procurement of raw materials, manufacturing of finished products, warehousing, fulfillment, inventory management, and last-mile delivery.

How does eCommerce affect the supply chain and value chain? ›

In an e-commerce supply chain, retailers typically sell directly to consumers, eliminating intermediaries such as wholesalers and distributors. This allows for more direct communication between retailers and customers, leading to faster and more accurate order fulfillment.

How is commerce related to supply chain management? ›

Supply chain management and omnichannel software combine to provide the engine that makes supply chain commerce go, optimizing supply chain execution, planning, and omnichannel commerce operations to ensure product reaches the end customer in the most efficient and cost-effective way possible.

What makes a good supply chain strategy? ›

Supply chain strategy should clearly align to business goals, integrate the various supply chain activities and drive the entire supply chain forward. A good starting point is an industry framework, such as the ASCM Supply Chain Operations Reference (SCOR) model.

How can a supermarket retailer improve the efficiency of its supply chain? ›

By integrating the systems and data behind the many elements of a supply chain, retailers can gain an accurate view of production, warehouse functions, inventory, market forecasts and customer demand, in a central location, which improves efficiency.

How does the e-commerce supply chain work? ›

What is an e-commerce supply chain? E-Commerce supply chain refers to a series of logistics processes involved in running an online store. It covers activities such as the procurement of raw materials, manufacturing of finished goods, inventory management, warehousing, order fulfillment and last-mile delivery.

What is the difference between e-commerce and supply chain management? ›

Supply chain management refers to the management activities involved in optimizing the flow of a product, from procuring raw materials to delivering the product to the end user. While e-commerce refers to all commercial transactions and transmission of funds and data conducted over the internet.

What is the role of management in eCommerce? ›

The main objective of eCommerce management is to put all the tools in place to ensure that the business achieves its goals. These goals could include selling a product or service, acquiring new customers or keeping existing customers.

What is the role of e procurement in supply chain management? ›

eProcurement will give your organization visibility into what it spends. This invaluable data will help you control non-compliant (or maverick) spending. It may give you the tools to identify areas for consolidation of suppliers or to leverage buying power to negotiate cost savings.

What is the role of eCommerce in distribution? ›

Ecommerce distribution services provide flexibility to grow your business without additional physical locations or designing elaborate supply chains. The best make it simple to scale warehousing and order fulfilment to your new markets.

What is the logistics of eCommerce supply chain? ›

The ecommerce supply chain is a sequence of logistics processes, which include the production of raw materials, manufacturing of finished goods, warehousing, inventory management, order fulfilment, and last-mile delivery.

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