If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare.For cruises 5 days or less, the final payment date is 76days prior to sailing andfor cruises 6 days or more, the final payment date is 91days prior to sailing.
Guests who have made reservations for multiple occupancy cabins (for example for three, four, or five persons) are subject to the cancellation charges and schedule below for the entire cabin reservation, even if the guest does not cancel their individual reservation and even if the names of all persons to be in the same cabin as the guest are not provided at the time of booking. Guests whose embarkation is denied under related to background checks and/or conduct are also subject to the cancellation schedule below as are guests who have made bookings as part of the same travelling party as a guest who is denied embarkation related to background checks and/or conduct. For further details, please consult your Cruise Ticket Contract.
The following promotions have a non-refundable deposit and/or fare at time of booking and will be penalized as such. Within our standard cancellation penalty period, regular penalties will apply.
- Early Saver: The deposit is non-refundable at any time after the booking is made. All cancellations that occur prior to the final payment due date will receive a non-refundable and non-transferable future cruise credit in US dollars in the amount of the deposit less a $50 USD per person service fee. The future cruise credit must be used on a new booking made within 12 monthsfrom the date of cancellation and can only be applied to your cruise fare. Any unused portion will be forfeited.
- Super Saver: The deposit is non-refundable at any time after the booking is made.
- Pack & Go: 100% of Total Fare is non-refundable any time after the booking is made.
Once your booking is within our cancellation penalty period, the amount of penalty will increase as the cruise departure approaches. When calculating the days prior to sailing, the day of sailing should not be considered as one of the days. The day of sailing is considered the first day of the cruise:
- From the final payment date to 56 days prior to sailing, the penalty is the standard deposit amount.
- From 55 days prior to sailing to 30 days prior to sailing, the penalty is 50% of the total fare or the standarddeposit amount, whichever is greater.
- From 29 to15 days prior to sailing, the penalty is 75% of the total fare or the standard deposit amount, whichever is greater.
- From 14 days prior to sailing to the day of your cruise, the penalty is 100%* of the total fare.
- No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your vacation once it has begun.
The total fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Fly2Fun Air(please note thatFly2Fun Restricted Air which is non-refundable at time of booking).
Note: For full 100% penalties, the refund will only include: Taxes, Fees and Port Expenses and Optional Prepaid Gratuities.
If you have purchased Carnival's Fly2Fun air, please note the following as it pertains to the cancellation ofthe air portion of your booking:
- Flexible Air: Air isrefundable outside of 60 days prior to sailing. Applicable penalties apply tochanges made within 60 days.
- Restricted Air: Air isnon-refundable at time of booking.
For guests booked directly with Carnival: To check and see if your booking is subject to acancellation penalty, login to your carnival.com profile. Under the 'My Cruise Details' section, click on the 'Is there a penalty for cancelling this booking' link.
For guests booked through a travel agent/advisor: Please contact your travel advisordirectly to see if your booking is subject to acancellation penalty.
FAQs
If you have a free cancellation booking, you won't pay a cancellation fee. If your booking isn't free to cancel anymore or is non-refundable, you may incur a cancellation fee. Any cancellation fees are determined by the property, and you'll pay any additional costs to the property.
What happens if I cancel my booking on booking? ›
The guest can cancel free of charge until 1 day before arrival. The guest will be charged the first night if they cancel within 1 day before arrival. If the guests do not turn up for the reservation, then they are charged for the price of 1 night as the no show penalty (same as the cancellation fee).
Is it possible to cancel a non-refundable hotel booking? ›
With a Non-Refundable Rate, guests pay the full price if they cancel, make changes, or no-show.
Is booking com cancellation really free? ›
If you cancel a Booking or don't show up, any cancellation/no-show fee or refund will depend on the Service Provider's cancellation/no-show policy. 3. Some Bookings can't be canceled for free, while others can only be canceled for free before a deadline.
Is a cancellation fee legal? ›
These practices are typically legal. They help businesses ensure they can recoup the lost revenue due to no-shows or last-minute cancellations.
Can you get a refund on a booking fee? ›
What you'll get back. You'll probably only get the face value of the ticket back - the amount printed on it. Some sellers might refund postage if, for example, the event is cancelled before the tickets are sent. If you had to pay any booking or card fees, you might not get those back.
What is the best cancellation policy for booking com? ›
Let guests know if they can cancel their booking free of charge, and if so, until when. Generally speaking, we recommend that you allow guests to cancel for free until one or two days before check-in. Alternatively, you can choose non-refundable policies, where guests won't get their money back if they cancel.
How do I politely cancel a reservation? ›
With politeness and delicacy: Sensitively shaping the cancellation
- Put yourself in the other person's shoes. ...
- Stay friendly and positive. ...
- Show interest in an alternative date. ...
- Use pleasantries such as "I'm sorry, but..." or "I would appreciate it if..."
- Give the other person enough time to respond.
Yes – hotels often charge a penalty fee for unused reservations when guests are no-shows. These fees serve to cover at least part of the room rate they lost out on.
What if I cancel a non-refundable booking in booking com? ›
With a Non-Refundable Rate, guests pay the full price if they cancel, make changes or don't show up.
The refund will be at the hotel's discretion, so your best bet is to appeal to the management's compassion. Although this is a stressful time, you are more likely to succeed if you can keep as calm and polite as possible.
Can a hotel charge me a cancellation fee? ›
Generally speaking, agreeing to pay for a service (whether it be via booking an appointment or booking a service such as a hotel room) equates to entering into a verbal contract. As with any contract, these agreements come with terms and conditions to which you are bound, including any cancellation policy.
What are the cancellation charges immediately after booking? ›
Cancellation charges are per passenger. If a confirmed ticket is cancelled within 48 hrs and up to 12 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause.
Does free cancellation mean full refund? ›
Non-refundable means that there won't be any refund for any cancelled booking. Free cancellation means that you will be given a refund if the cancellation is done within the stipulated time.
Can booking amount be refunded? ›
Every state has to form Real Estate Regulatory Authority. Its important to note word Regulatory. If wish to cancel the booking due to your own problems or its your own decision, you will refund of the money paid as per policy laid down by the builder.
Is it legal for a hotel to charge a cancellation fee? ›
Newsom signs bill banning 'junk fees' in California. "This first-in-the-nation law will end the confusing maze of misleading cancellation policies for lodging on the Internet," the bill's author, state Sen. Steve Glazer, D-Orinda, said in a statement.
Does booking.com charge your card immediately? ›
The charge usually appears on your credit card statement within a few days. Booking.com doesn't charge your credit card immediately upon making a reservation. Instead, the charge is processed closer to your check-in date or according to the specific cancellation policy of your booked property.
Are booking deposits refundable? ›
A deposit. Guests pay a certain amount up front, usually by bank transfer, which theyʼll get back if they cancel within the free (flexible) cancellation period. However, if they cancel after that, they wonʼt get the deposit back. That way, youʼre covered if they cancel.
