Shrinkage in Business: Definition, Causes, and Impact (2024)

What Is Shrinkage?

Shrinkage is the loss of inventory that can be attributed to factors such as employee theft, shoplifting, administrative error, vendor fraud, damage, and cashier error. Shrinkage is the difference between recorded inventory on a company’s balance sheet and its actual inventory. This concept is a key problem for retailers, as itresults in theloss ofinventory, which ultimately means loss ofprofits.

Key Takeaways

  • Shrinkage describes the loss of inventory due to circ*mstances such as shoplifting, vendor fraud, employee theft, and administrative error.
  • The difference between the recorded inventory and the actual inventory is measured by shrinkage.
  • Shrinkage results in a loss of profits due to inventory bought but not able to be sold.

Why Is Understanding Shrinkage Important?

Shrinkage is the difference between the recorded (book) inventory and the actual (physical) inventory. Book inventory uses the dollar value to track the exact amount of inventory that should be on hand for a retailer. When a retailer receives a product to sell, itrecords the dollar value of the inventory on its balance sheet as a current asset.

For example, if a retailer accepts $1 million of product, then the inventory account increases by $1 million. Every time an item is sold, the inventory account is reduced by the cost of the product, and revenue is recorded for the amount of the sale.

However, inventory is often lost due to any number of reasons, causing a discrepancy between the book inventory and the physical inventory. The difference between these two inventory types is shrinkage. In the example above, the book inventory is $1 million, but if the retailer checks the physical inventory and realizes it is $900,000, then a certain part of the inventory is lost and the shrinkage is $100,000.

What Is the Impact of Shrinkage?

The largest impact of shrinkage is a loss of profits. This is especially negative in retail environments, where businesses operate on low margins and high volumes, meaning that retailers have to sell a large amount of product to make a profit. If a retailer loses inventory through shrinkage, it cannot recoup the cost of the inventory itself as there is no inventory to sell or inventory to return, which trickles down to decrease the bottom line.

Shrinkage is a part of every retail company’s reality, and some businesses try to cover the potential decrease in profits by increasing the price of available products to account for the losses in inventory. These increased prices are passed on to the consumer, who is required to bear the burden for theft and inefficiencies that might cause a loss of product. If a consumer is price sensitive, then shrinkage decreases a company’s consumer base, causing them to look elsewhere for similar goods.

In addition, shrinkage can increase a company’s costs in other areas. For example, retailers would have to invest heavily in additional security, whether that investment is in security guards, technology, or other essentials, to prevent shrinkage that was caused by theft. These costs work to further reduce profits, or to increase prices if the expenses are passed on to the customer.

What are the causes of shrinkage?

Shrinkage is caused from the loss of inventory due to shoplifting, administrative error, employee theft, vendor fraud, and broken items, among other reasons.

How do you control shrinkage?

To help prevent shrinkage, businesses can conduct inventory audits, install surveillance cameras, thoroughly review vendors, and set up theft prevention training for employees.

How Is Shrinkage Calculated in Retail?

To calculate shrinkage in a retail store, you would look at the book inventory, which represents the inventory received and should be present in the store, and then subtract the actual amount of inventory, which is the amount of goods that are physically in the store.

How Much Is Lost to Shrinkage Annually?

According to a study from the National Retail Foundation, retail businesses lost $62 billion from “shrink” in 2019, amounting to an average of 1.6% of sales.

What Are Retailers Prioritizing to Reduce Risk of Loss?

Nearly 30% of retailers reported that ecommerce crime has become a much higher priority over the last five years, followed by organized retail crime (ORC) (28%) and internal theft (20%).

The Bottom Line

Shrinkage is the loss of inventory or cash from a business due to factors such as theft, damage, or administrative errors. Shrinkage can have a significant impact on a company's bottom line, as it reduces profits and can lead to cash flow problems. Businesses should take proactive measures to minimize shrinkage, such as implementing security measures, conducting regular inventory audits, and training employees on proper procedures. While some degree of shrinkage is inevitable, businesses that effectively manage shrinkage can improve their financial performance and remain competitive.

Shrinkage in Business: Definition, Causes, and Impact (2024)

FAQs

Shrinkage in Business: Definition, Causes, and Impact? ›

Shrinkage is the loss of inventory or cash from a business due to factors such as theft, damage, or administrative errors. Shrinkage can have a significant impact on a company's bottom line, as it reduces profits and can lead to cash flow problems.

What is shrinkage and its impact on business? ›

Shrinkage is the difference between recorded inventory and actual inventory. Inventory lost to shrinkage results in lost profit. Shoplifting, vendor fraud, employee theft and administrative error are some causes of shrinkage.

What is the impact of shrinkage on employees? ›

It affects the employees who must work for lower wages, for fewer hours, or with fewer perks and benefits. It also affects you as the business owner who is then placed at a competitive disadvantage.

What is the largest cause of shrinkage? ›

The most common causes of shrinkage are: Customer theft: When someone steals or shoplifts from a store – taking the item without paying.

What are the three main causes of inventory shrinkage? ›

Inventory shrinkage can be caused by theft, shipping damage, miscounting, and vendor fraud, as well as other factors.

What is the shrinkage effect? ›

In statistics, shrinkage is the reduction in the effects of sampling variation. In regression analysis, a fitted relationship appears to perform less well on a new data set than on the data set used for fitting. In particular the value of the coefficient of determination 'shrinks'.

What are the three causes of shrinkage or loss? ›

The Main Causes

There are four main causes of shrinkage: shoplifting, employee theft, administrative errors, and fraud. Understanding how shrinkage happens in retail stores is the first step in reducing and preventing it.

Is shrinkage good or bad? ›

"Shrinkage is a sign of healthy hair and means your hair is naturally doing what it's supposed to do," she says. "When your curls get wet, they go from a stretched-out form to your natural curl, which is often a tighter curl. If you lack moisture or have some form of damage, your shrinkage will decrease."

Which of the following is the biggest cause of shrink? ›

Expert-Verified Answer

Shoplifting is the BIGGEST cause of shrink for retailers.

What are the benefits of reducing shrinkage? ›

Shrinkage is one of the top reasons for a reduction in profit and finding a way to reduce theft (employee or customer) and administrative errors (internally or from suppliers) will protect the profit of your business.

What is the root cause of shrinkage? ›

Shrinkage is the loss of inventory that can be attributed to factors such as employee theft, shoplifting, administrative error, vendor fraud, damage, and cashier error. Shrinkage is the difference between recorded inventory on a company's balance sheet and its actual inventory.

What are the reasons for shrinking? ›

While we may not be able to control some changes to our body as we age, there are some habits we can change to prevent losing as many inches. These habits include slouching, a lack of physical activity, smoking, drinking alcohol or caffeine excessively, extreme dieting, taking steroids and poor nutrition.

What are the factors of shrinkage? ›

A percentage factor that compensates for expected loss prior to receipt to the stockroom by increasing the planned order quantity. The Outstanding Receipt of the planned order is then decreased by the same quantity. You could enter a maximum shrink factor of 0.9999 on the Items form.

What is the impact of shrinkage on the business? ›

The most obvious effect of shrinkage is loss of revenue. The long and short of it is that shrinkage amounts to lost revenue for your business. If your tills are coming up short on a regular basis or your merchandise is damaged or stolen, you'll experience shrinkage. All of these situations affect your bottom line.

What are the four major causes of shrinkage? ›

Of Shrinkage In Retail. There are four main causes of shrinkage: shoplifting, employee theft, administrative errors, and fraud.

How shrinkage and losses can be prevented? ›

Frequent inventory audits keep employees on their toes and should be done on a daily basis to reduce shrinkage and inventory loss. Video surveillance, mirrors, and signage are a great way to deter thieves and employees alike from stealing inventory.

What is the purpose of shrinkage? ›

Shrinkage is the value used to determine the total required staffing levels necessary to meet your business goals. In other words, it's the amount of “over-scheduling” you must perform in order to have the right number of agents working at any given time of the day.

What is shrinkage and factors affecting shrinkage? ›

Shrinkage is caused by decrease in either concrete length or volume resulting from changes in moisture content or chemical changes. The need to facilitate placement and consolidation of concrete often results in the decision to use a greater amount of mixing water than is needed for the hydration process.

What is the impact of shrinkage in construction? ›

The main problem with concrete shrinkage is that it causes cracks in the concrete structures. Concrete can crack naturally over time through wear and tear meaning that not all concrete cracks are a problem. However, more severe cracks can affect the strength and durability of concrete structures.

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