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Video | Phone | Chat | Contact Center | Files
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Desk Phone
Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.
Laptop
The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
Mobile Device
Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.
Integrated with ContactCenter
Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite.
FREE
Desk Phone
Free with Unite
OR
Headset
Free with ContactCenter
FOR A LIMITED TIME CHOOSE A FREE DEVICE OR Instant REBATE ON SELECT DEVICES WHEN YOU PURCHASE UNITE.
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What is Unified Communications?
What are the benefits of Intermedia's Unified Communications solution?
How can Unified Communications (UC) be leveraged by industry?
Communicate how you want,
wherever you are
Work securely, productively, efficiently, and intelligently from anywhere while building stronger customer relationships
Business Phone
Stay connected no matter where your office is. 90+ features, including HD voice and unlimited domestic calling (Canada, US and PR).
Video Conferencing
Secure 720p HD audio/video meetings from a conference room or remotely with screen sharing, interactive presentation tools, and an intelligent virtual assistant.
Team Chat
Break away from your inbox. Communicate with coworkers in real-time with individual and team chat.
File Management
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.
Features that maximize efficiency, productivity and control
AUTO ATTENDANT
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
HUNT GROUPS
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them..
PRESENCE
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.
INTEGRATIONS
Build greater efficiency into customer interactions. Integrate voice, video, messaging, and contact center functionalities.
Unite Rooms
Keep your remote and in-office workforce even more connected by extending the powerful collaboration capabilities of Unite to any conference room, giving an integrated experience for video conferencing and screen sharing.
Company Messaging
Let customers communicate with your business the way they want, through texting. Enable your business phone number for SMS/MMS.
AI Assistant
Increase productivity using Generative AI to access information more easily and help with daily tasks right within the mobile and desktop app.
Intermedia Triple Shield Security™
Eliminates the complexity of securing your communications while giving you peace of mind that your business data is protected
Protect User Access
The greatest vulnerability and easiest target for hackers to exploit are end users. Unite protects against unauthorized access and flags suspicious activity.
Secure Applications
Data is encrypted and applications are built and tested to help ensure your business communications are secured against cyberattacks.
Defend the Cloud
Highly secure datacenters, a 24/7 security team, intrusion detection, and more help safeguard your data against the most sophisticated hackers.
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Intuitive, intelligent, informative, with industry-leading support
Administration
Sophisticated tools to onboard, customize, and manage users, services, and devices from a single easy-to-use portal.
Analytics
Actionable insights to inform administrator decisions. Gain insights on employee and system quality performance with real-time intelligent analytics.
Support
99.999% service reliability backed by SLAs and our 24/7 J.D. Power-certified* technical support, with experts available via phone or chat.
* Recognized for providing "AnOutstanding Customer Service Experience" inAssisted Technical Support.
Unite, the perfect complement to Microsoft Teams
Powerful Phone System
Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs.
Integration Your Way
Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.
Advanced Features
Unite includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need.
Trusted Microsoft Partner
Intermedia is the only Unified Communications provider who offers and supports a full range of Microsoft services.
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Preserve, Search and Retrieve Unite Communications
Securely capture your organization’s Unite calls, meetings, SMS, and chat conversations, and ensure the information is easy to find whenever it's needed with Intermedia Archiving.
Automated data capture
Intermedia Archiving seamlessly integrates with Unite and automatically captures chat, SMS, voice and meeting data without administrative or user action.
Powerful contextual search
Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.
Seamless integration
Designed for Unite, Archiving deploys in minutes with everything needed to enable compliant retention for Unite communications.
Regulations and compliance
Supports HIPAA, FINRA and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.
Easy and Worry-Free
Easy to Use
Intuitive communication tools make employee-customer interactions effective from anywhere.
Easy to Manage
Online tools make user and device management simple for remote admins.
Easy to Set Up
Deploys 100% remotely for any worker in any location with a simple internet connection.
Easy to Buy
Affordable pricing, scalable to any business of any size with no contracts.
It was sort of chaotic, so to have one thing that remained consistent, it was comforting.
SEE ALL STORIES
SHELLEY STEWART
CEO, Red Promotions
I literally unplugged my phone from work, brought it home and plugged it in, and it’s just like being in my office.
SEE ALL STORIES
RON STONE
President, CEO, Adams Radio Group
A PC Magazine Editors’ Choice for Cloud Communications
Why Customers Choose Intermedia
New Limited Time Offer!
Free Device or Instant Rebate
Choose one of these FREE Devices
Unite X303W
Desk Phone
- 2.4'' Pixel Color Screen
- 2.4/5 GHz Wi-Fi
- Dual 10/100 Ethernet Ports
Yealink T34W
Desk Phone
- 2.4'' Color LCD Display
- 2.4/5 GHz Wi-Fi
- Dual Gigabit Ethernet Ports
Yealink T33G
Desk Phone
- 2.4'' 320x240-pixel Color Display with Backlight
- Dual Gigabit Ethernet Ports
- PoE Support
Yealink WH62
Mono Headset
- Acoustic Shield Technology
- Wireless Range up to 525ft
- 13 Hours of Talk Time
*Headset free with Contact Center seat addition. Rebate applies for Pro or Enterprise licenses.
Or $85 Instant Rebate
with UnitePro & Enterprise
See the Terms and Conditions
Offer applies to Unite Pro, Unite Enterprise and Contact Center Pro plans. It does not apply to new lines of Intermedia's legacy Intermedia Cloud PBX service.
Intermedia Unite Plans and Pricing
Find out which Intermedia Unite plan is right for your business.
UNITE PRO
$27.99
per user/ per month
Get quote
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
UNITE ENTERPRISE
$32.99
per user/ per month
Get quote
Designed for the executive who requires larger meeting and more collaboration features.
Compare Plans
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